Question Types in Wingify User Feedback Surveys
| This article covers the following: * Overview * Question Types in Wingify User Feedback Surveys |
#Overview
Before building your survey, it is essential to select the appropriate question format for the data you aim to collect. Wingify offers ten distinct question types.
#Question Types in Wingify User Feedback Surveys
| Question Type | Format | Best For | Web/Mobile/Link Support |
|---|---|---|---|
| Single-line text box | A short open text field that accommodates a single-line response. | Capturing brief inputs like names, email addresses, or one-word answers. You can also specify the expected data type (for example, string, number, or email), which helps ensure cleaner and more structured data collection. | All |
| Multi-line text box | A larger text area that allows for longer inputs. | Qualitative feedback for questions such as Tell us about your experience or Why are you leaving? | All |
| Radio button | A list of options where the user must select exactly one. | Yes/No questions or mutually exclusive choices (for example, Age ranges). | All |
| Checkbox | A list of options where the user can select multiple answers. | Select all that apply scenarios (for example, Which features do you use most?) | All |
| Dropdown | A list where the user selects one option, but the list is collapsed by default. | Saving screen space when offering many options (for example, Country, Industry, Job Role). | All |
| Multi-select List | A scrollable list where the user can select multiple options. | Long lists of non-exclusive options. | All |
| Opinion Scale | A flexible numbered scale (for example, 1–10 or 1–5). | Measuring agreement, likelihood, or satisfaction levels on a custom numeric scale. | All |
| Net Promoter Score (NPS) | The industry-standard 0–10 scale. | Measuring customer loyalty (for example, How likely are you to recommend us to a friend?). | All |
| Star Rating | A visual scale using stars (1–5). | Quick, visual satisfaction checks (for example, rating a product or article). | All |
| Emoji Rating | A visual scale using emojis (5 emotions). | Capturing sentiment (for example, Angry to Happy) in an engaging, user-friendly way. | All |
| Intro Prompt | A non-question screen that displays text (and optional media, depending on platform) without collecting a response. | Welcoming users at the start of the survey, adding section breaks or instructions between questions, or providing a closing message or conclusion at the end. | All |
| Matrix | A multi-row rating or selection grid that allows users to evaluate several items using the same response scale. | Collecting structured feedback on multiple related attributes, such as product features, service aspects, or experience components, within a single, compact question. | Only Link |
#Need more help?
For further assistance or more information, contact Wingify Support.